Welcome to JOST

Questions about JOST can be asked through many different ways. Please make your choice.

You want to know more about the brand JOST, JOST products, our designs or our philosophy?

 

We answer most questions about the brand JOST at our FAQ section or in the area
More about us. If your concern can not be answered there, we look forward to your
message.

JOST – The Brand

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  • JOST Customer Service:

    JOST – bags designed for urban living
    c/o JOST GMBH
    Wilhelmstraße 17
    D-57627 Hachenburg

    Phone +49 (0) 2662 95130

    E-Mail: office@jost-bags.com

     

    Returns and complaints for bags that you not purchased from the JOST online shop:

    Phone: +49 (0) 2662 95130

    E-Mail: office@jost-bags.com

You have questions about the JOST online shop or regarding the processing your order?

 

In our FAQ section you will find detailed answers to many questions. Your concern could not be answered there? The customer service team from Taschenkaufhaus GmbH, who operate the JOST online shop are at your disposal for any questions or suggestions.

JOST-BAGS.COM – The Shop

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  • Customer Service online shop:

    We will be pleased to hear from you. Contact our team with questions, suggestions or complaints.
    Monday - Friday 9:00 -18:00
    Saturday 9:00-17:00

    Phone: 0800-20 20 212 (only accessible from Germany)

    E-Mail: shop@jost-bags.com

     

    Returns and complaints for bags that you purchased from the JOST online shop:

    Taschenkaufhaus GmbH
    Karl-Heine-Straße 92-94
    D-04229 Leipzig

    Phone: 0800-20 20 212 (only accessible from Germany)

    E-Mail: shop@jost-bags.com